Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the services provided by Kuhl Shop ("we," "our," or "us"), including our website, custom software development services, and applications for Shopify websites.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Kuhl Shop provides the following services:

• Custom software development for Shopify websites
• Custom Shopify application development
• Website design and development services
• Technical consulting and support
• Maintenance and updates for custom applications
• Integration services with third-party platforms

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to terminate or suspend accounts that violate these Terms.

4. Payment Terms

4.1 Pricing: All services are subject to the pricing agreed upon in your project proposal or service agreement.

4.2 Payment Schedule: Payment terms will be specified in your project agreement, typically including:

• Initial deposit or retainer payment
• Milestone payments during development
• Final payment upon project completion
• Ongoing maintenance fees (if applicable)

4.3 Late Payments: Late payments may result in suspension of services and may incur additional fees.

4.4 Refunds: Refund policies will be specified in your individual service agreement.

5. Project Terms and Deliverables

5.1 Project Scope: The scope of work will be defined in your project proposal or service agreement.

5.2 Timeline: Project timelines are estimates and may be subject to change based on project complexity and client feedback.

5.3 Client Responsibilities: You agree to:

• Provide timely feedback and approvals
• Supply necessary content and materials
• Grant access to required platforms and systems
• Test and review deliverables promptly
• Provide clear communication and requirements

5.4 Deliverables: Final deliverables will be specified in your project agreement and may include source code, documentation, and deployment instructions.

6. Intellectual Property Rights

6.1 Client Ownership: Upon full payment, you will own the custom software and applications developed specifically for your project.

6.2 Our Rights: We retain rights to:

• Our proprietary frameworks, libraries, and tools
• General knowledge and expertise gained during development
• Portfolio rights to showcase completed work
• Reusable code components and templates

6.3 Third-Party Components: Some projects may include third-party components subject to their respective licenses.

6.4 Portfolio Use: We may include completed projects in our portfolio and marketing materials unless otherwise agreed in writing.

7. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Use our services for illegal or fraudulent activities

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary and sensitive information shared during the course of our business relationship.

This includes business strategies, technical specifications, client data, and other confidential information, unless disclosure is required by law or with written consent.

9. Limitation of Liability

9.1 Disclaimer: Our services are provided "as is" without warranties of any kind, either express or implied.

9.2 Limitation: In no event shall Kuhl Shop be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

9.3 Maximum Liability: Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Kuhl Shop from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content or materials you provide

11. Termination

11.1 Termination by You: You may terminate services with written notice, subject to any contractual obligations and payment of work completed.

11.2 Termination by Us: We may terminate services for:

• Violation of these Terms
• Non-payment of fees
• Failure to provide necessary cooperation
• Any other reason with reasonable notice

11.3 Effect of Termination: Upon termination, you will pay for all work completed, and we will deliver any completed deliverables.

12. Support and Maintenance

12.1 Post-Launch Support: Support terms will be specified in your service agreement and may include:

• Bug fixes and technical support
• Feature updates and enhancements
• Performance monitoring and optimization
• Security updates and patches

12.2 Maintenance Services: Ongoing maintenance services may be available for an additional fee and will be outlined in your agreement.

13. Third-Party Services

Our services may integrate with third-party platforms and services, including:

• Shopify platform and APIs
• Payment processors
• Hosting services
• Analytics and marketing tools
• Communication platforms

These third-party services are subject to their own terms of service and privacy policies.

14. Force Majeure

Neither party shall be liable for any delay or failure to perform due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or technical failures.

15. Governing Law and Dispute Resolution

15.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction].

15.2 Dispute Resolution: Any disputes arising from these Terms shall be resolved through:

• Good faith negotiations between the parties
• Mediation if negotiations fail
• Arbitration or court proceedings as a last resort

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

17. Entire Agreement

These Terms, together with any project agreements or service contracts, constitute the entire agreement between you and Kuhl Shop regarding the use of our services.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

19. Contact Information

If you have any questions about these Terms of Service, please contact us: